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Joining an Existing Team

If your company already uses Lithora, join that workspace rather than creating a parallel one. There are three ways in: discover it by your email domain, accept an invite, or be invited as a free read-only guest.

Check before you create

A second, empty workspace beside the real one is the most expensive mistake a new signup can make — split data, half-empty teams and a merge nobody can do for you. Spend thirty seconds on the discovery step below before you click “New team”.

1. Find your team by email domain

If you signed up with a company address, Lithora can show you the workspaces already registered on that domain.

  1. Go to Dashboard → Teams and click Find your team. (New accounts are offered this during onboarding.)
  2. You get a list of workspaces on your domain that opted into discovery, each with its name and member count — nothing else.
  3. Click Request to join on the right one. The row switches to Request pending.
  4. The owner and admins of that workspace are notified, and the request appears in their access queue. They add you by sending an invite. Until then nothing changes for you.

Discovery grants nothing on its own

Requesting to join creates an access request — the same queue as every other pending access escalation in that workspace. You are not a member, and you cannot see any of its data, until an admin acts on it.

What discovery deliberately does not do

No consumer domains

gmail.com, outlook.com, hotmail.com, yahoo.com, icloud.com, proton.me, protonmail.com, aol.com, gmx.com, mail.com, yandex.com and qq.com are excluded, so a personal address can never discover a stranger's workspace.

No member identities

A non-member sees the workspace name and a member count. No names, no email addresses, no projects.

No automatic join

Matching a domain never adds you to anything. Every route in is an approval by a human on the other side.

If nothing is listed, either nobody from your company is on Lithora yet or their workspace has discovery switched off. Ask a colleague for an invite, or create the workspace yourself.

2. Accept an invite

  • You already have an account: the pending invitation appears on your dashboard. Accept it and you join with the role the admin chose.
  • You do not have an account yet: sign up with the exact address that was invited. Pending invites for that address are picked up at signup, so you land inside the workspace instead of an empty one.

Roles are per team: you can be an Admin in Engineering and a Member in Marketing. See Roles & Permissions.

3. Join as a guest

A client, contractor or exec who only needs to look can be invited with the role Guest (read-only, free). Guests read everything they are given access to, cannot create, edit or delete anything, and never consume a paid seat. Each team can hold 5 guests on Pro and 25 on Scale. See Guests & sharing.

For admins: letting colleagues find your workspace

Discovery is offuntil a workspace owner or admin turns it on. When they do, the workspace is published under the domain of that admin's own verified email address — there is no free-text domain field, so a workspace cannot claim a domain it has no account on.

  • Only an owner or admin can turn discovery on or off.
  • A personal email address cannot publish a workspace. An owner on gmail.com or outlook.com is told that discovery needs a company address.
  • Turning it off stops the workspace being listed. Existing members and pending requests are unaffected.
  • Requests land in the access queue at Teams → the team → Members → Manage Access Requests, alongside every other pending access decision.
  • Acting on a request means sending that person an invite from Members → Invite members. That is the one membership path that applies the seat and member-limit checks, so it is what actually adds them.

Turning discovery on

There is no toggle in the settings UI yet. An owner or admin publishes the workspace with a single authenticated call:PUT /api/teams/<team_id>/discovery with the body{ "enabled": true }. Send false to unpublish.

Seats, limits and what joining costs

A seat is added — and billed, prorated for the rest of the month — at the moment someone accepts a member invite. Sending an invite costs nothing; a pending or declined invite costs nothing; a guest never costs anything. Billing is monthly on both paid plans.

PlanPriceTeamsMembers per teamFree guests per team
Pro$10 per seat / month5205
Scale$29 per seat / month155025

Both paid plans start with a 7-day trial and no credit card. An account with no active trial or subscription is locked. Enterprise is custom and sales-handled, built on Scale's entitlements. Full detail is on Billing & Plans.

Troubleshooting

  • “No teams found on your domain”. Nobody has published a workspace on your domain, or you signed up with a personal address. Ask a colleague to invite you directly.
  • Your request has been pending for days. Only the workspace owner and admins are notified. Ping one of them — the request sits in their access queue until somebody sends you the invite.
  • You joined the wrong workspace. Ask an admin there to remove you; removing a member frees the seat.
  • Your invite will not apply. Invites are matched on the exact address. Signing up with a different address (an alias, or a personal one) leaves the invite pending.
  • You created a second workspace by accident. Move the work across with an import, then delete the extra project — deletes are recoverable for 30 days, see Trash & restore and Import & Migrate.

Where to go next

Once you are in, read Core Concepts for how teams, projects and work items fit together, then Signup & Onboarding to finish your profile and notification settings.